Friday, September 24, 2010
Thursday, September 23, 2010
Customer Feedback i don't know how it works for huge companies like Starhub
Well, i submitted an email feedback in Aug, about 2weeks before the start of EPL.
"Hi, i'm enquiring on behalf of my parents. We would like to terminate our subscription of the Starhub Cable TV. Could you please advise on procedures of doing so. Alternatively, you may want to include this procedure on your web page because it is time consuming to call 1633 and be put on hold for 20mins w/o any officer attending to me and eventually i had to hang up. Thanks"
i didn't sound to polite in my mail because my patience is depleting every minute i'm put on hold @1633
fyi, i didn't wait for a reply, i proceed to return the stuffs the following week. Just now when i check my mail, i saw their reply to my feedback dated 22nd September 2010. Woah, it's more than a month.
"Dear Miss Xxx
Thank you for your email and we sincerely apologize for the extended delay in
our reply as we are currently experiencing high volume ofenquiries.
Our attempts to contact you at 9*** **** have been unsuccessful."
my phone has been very quiet except for a few long overseas prank calls or do those belong to you?
Well, i submitted an email feedback in Aug, about 2weeks before the start of EPL.
"Hi, i'm enquiring on behalf of my parents. We would like to terminate our subscription of the Starhub Cable TV. Could you please advise on procedures of doing so. Alternatively, you may want to include this procedure on your web page because it is time consuming to call 1633 and be put on hold for 20mins w/o any officer attending to me and eventually i had to hang up. Thanks"
i didn't sound to polite in my mail because my patience is depleting every minute i'm put on hold @1633
fyi, i didn't wait for a reply, i proceed to return the stuffs the following week. Just now when i check my mail, i saw their reply to my feedback dated 22nd September 2010. Woah, it's more than a month.
"Dear Miss Xxx
Thank you for your email and we sincerely apologize for the extended delay in
our reply as we are currently experiencing high volume ofenquiries.
Our attempts to contact you at 9*** **** have been unsuccessful."
my phone has been very quiet except for a few long overseas prank calls or do those belong to you?
Wednesday, September 22, 2010
Tuesday, September 21, 2010
Saturday, September 18, 2010
Tuesday, September 14, 2010
日冲,don't think there is such word, haha! ystd is daylight activity day, went cycling with mj at east coast park. meet at 2plus. rented for 3hrs, from ECP we cycled to changi beach. on the way, pass by sce 3 camp site and the airport runway, 边骑边听To Hebe. to and fro i think almost reach 30km. 脚超酸,屁股超痛
Monday, September 13, 2010
夜冲,it's not a word i invented. heard it's commonly used in taiwan by uni undergrads. it just means driving out at night with a grp of friends,chilling out. thats what i've doing quite often. esp since sh got a license and a car, we could just hit the road head to somewhere, find a place to chill, be it the tau huay stall or coffee club in town.
Friday, September 10, 2010
Thursday, September 09, 2010
Tuesday, September 07, 2010
western reunion dinner @ Marche,Vivo. we had one corner all to ourselves cos we're a big group. 14ppl. Rosti is super big serving i cant finish it:P aft dinner, the next destination was supposed to be Henderson Wave but one of the car(kia) broke down @Mt Faber. so we went to look for them, its freaky to go Mt Faber at night. sat at the roadside to wait for the car rental company person to arrive. so we celebrated our start of holiday in this cool manner!
Sunday, September 05, 2010
Saturday, September 04, 2010
Friday, September 03, 2010
this morning is comfortable ride. hitch a ride from fiona to sch, shiok cos don need to cross bridge and got mr bean bear to play. then aft paper, she drove us to 313. jojo, nana, ah chor, thanks for the earpiece! its a walkaton afternoon! 313--> Cine-->ION-->PS-->iluma-->BJ-->PP my feet had blisters, going to detached from my knee soon. walk so much, no , go PP but headphone but no NTUC linkpoint!! shld have just buy frm courts opp 313. then i don need to go PP. arrggghhh!!!! left my contact @ BJ's gramophone. they called me at 8.30, album arrive!!!! but my legs is hurting too much for me to chiong down to bugis. pls wait for me tml, i will come fetch you home, i promise!!
Thursday, September 02, 2010
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